Fasilkom-ti Usu Hosts Public Service Excellence Training For Academic Staff

Published At

15 April 2025

Published By

Ahmad Fadhil S.Kom

Thumbnail Fasilkom-TI USU Hosts Public Service Excellence Training for Academic Staff

Fasilkom-TI USU held a Public Service Excellence Training to enhance staff competence in delivering professional, user-focused, and high-quality administrative services.

Medan, April 15, 2025—The Faculty of Computer Science and Information Technology (Fasilkom-TI) at Universitas Sumatera Utara (USU) reaffirmed its commitment to quality service by organizing a Public Service Excellence Training for its academic staff. The training focused on enhancing staff members' competencies to deliver optimal, professional, and user-oriented services.

The training was held at the Master's Program in Data Science and Artificial Intelligence (DSAI) Seminar Room, 2nd Floor of Fasilkom-TI USU, featuring Eliza Ambarwenny Rahayu, Head of Human Resources at USU, as the keynote speaker. She delivered insights on providing high-quality public service that prioritizes user satisfaction and professionalism.

The training, which has the theme of Collaboration for Innovation and Transformation Towards the Ultimate, is part of the faculty's continuous efforts to raise service standards and foster a more efficient, student-friendly administrative environment.

Fasilkom-TI is taking this initiative to support USU's broader mission of academic and service excellence across all levels.

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